There are a number of methods of communicating with our support team. You can submit a ticket using this form explaining your issue. Our support team will be in contact to help you rectify the problem. Alternatively, you can call us on 0161 927 2777 or 0161 927 2771 and speak to our support team in person. You can also contact us via live chat which will you will find at the bottom right of this page.
Finally, if your query is more related to the application of RITA you can visit our knowledge base which will include various FAQ's and articles which may answer some of your more clinical/operational queries.
Here are some samples of feedback received about our support team:
"From my first contact with the team they have kept me updated and dealt with my issue quickly and efficiently. Always professional but incredibly friendly and polite. Brilliant - many thanks."
"Very helpful, easy to talk to and friendly."
"The help I had received with the issue had been dealt with extremely efficiently and professionally. Excellent communication and support from call handlers and very quick repair and return of our RITA system. Many Thanks."
"The person dealing with my issue sorted it quickly and efficiently."